Life at Zoopla
We want our people to feel supported, motivated and inspired
across everything they do at Zoopla.
When it came to designing our workspace, we wanted to create an environment that gets people excited about coming to work. As our London office has been voted one of the ‘Top ten coolest offices in the UK’ on Glassdoor, we’re putting a tick next to that mission.
Who we are
Our Behaviours
At Zoopla we are guided by a set of six behaviours that sit at the heart of our business and reflect the qualities found in every single one of our team members. Following these behaviours makes us more dynamic, more effective and ultimately more successful for our colleagues and our clients.
We identify our audience and seek a deeper understanding of who they are, what they need and why.
Every pursuit for a smarter solution starts with our thirst for knowledge and understanding. We put our customers and stakeholders (whoever they may be) at the centre of everything we do. By applying our data and insights, we can fully understand the opportunity and become experts in the needs and desires of the people we seek to help.
We use curiosity and insight to design simpler, life-changing experiences.
When we apply curiosity and creativity to our unique insights, we can break new ground and radically improve the lives of those who need us. When we don’t know the answer, we continuously iterate, test and learn to find it. We know that occasionally, new ideas might fail. Then, we admit mistakes quickly and openly, learn and share what we’ve learnt with others.
We proactively contribute our skills, knowledge and energy to accelerate the achievement of shared ambitions.
Our diversity of products, people and perspectives make us stronger and smarter together. And we know that when we all pull in the same direction we get there faster. So we resolutely bridge silos and work across teams, all aligned in pursuit of the same ambitious vision. We seek input, show respect, listen to one another and give help readily. We celebrate our successes and win or lose together.
We earn trust by being responsible, reliable and accountable for everything and accountable for everything we do, from start to finish.
We understand our individual responsibilities and own them; no matter how big or small the task, while the going is good and when it gets tough. Trust is something we all need to earn, every day. So we keep our promises, do the right thing, and manage expectations to show others that they can count on us.
We solve problems, overcome obstacles, recalibrate, and deliver meaningful results.
We are enablers and problem solvers. Clear on what success looks like, we work with pace, pragmatism and positivity to keep things moving and to deliver results. When we encounter obstacles, we quickly get to the root cause and solve it. Even if we need to change direction, we draw meaning and insight from the journey so far.
We take pride in delivering quality and excellence. We move the dial and set the bar higher for others.
We aim to lead. We hold ourselves and each other accountable for delivering to the highest possible quality. We use our judgement – distinguishing between when excellence is required and when when good enough is good enough – but we always take pride in our work.
We identify our audience and seek a deeper understanding of who they are, what they need and why.
Every pursuit for a smarter solution starts with our thirst for knowledge and understanding. We put our customers and stakeholders (whoever they may be) at the centre of everything we do. By applying our data and insights, we can fully understand the opportunity and become experts in the needs and desires of the people we seek to help.
We use curiosity and insight to design simpler, life-changing experiences.
When we apply curiosity and creativity to our unique insights, we can break new ground and radically improve the lives of those who need us. When we don’t know the answer, we continuously iterate, test and learn to find it. We know that occasionally, new ideas might fail. Then, we admit mistakes quickly and openly, learn and share what we’ve learnt with others.
We proactively contribute our skills, knowledge and energy to accelerate the achievement of shared ambitions.
Our diversity of products, people and perspectives make us stronger and smarter together. And we know that when we all pull in the same direction we get there faster. So we resolutely bridge silos and work across teams, all aligned in pursuit of the same ambitious vision. We seek input, show respect, listen to one another and give help readily. We celebrate our successes and win or lose together.
We earn trust by being responsible, reliable and accountable for everything and accountable for everything we do, from start to finish.
We understand our individual responsibilities and own them; no matter how big or small the task, while the going is good and when it gets tough. Trust is something we all need to earn, every day. So we keep our promises, do the right thing, and manage expectations to show others that they can count on us.
We solve problems, overcome obstacles, recalibrate, and deliver meaningful results.
We are enablers and problem solvers. Clear on what success looks like, we work with pace, pragmatism and positivity to keep things moving and to deliver results. When we encounter obstacles, we quickly get to the root cause and solve it. Even if we need to change direction, we draw meaning and insight from the journey so far.
We take pride in delivering quality and excellence. We move the dial and set the bar higher for others.
We aim to lead. We hold ourselves and each other accountable for delivering to the highest possible quality. We use our judgement – distinguishing between when excellence is required and when when good enough is good enough – but we always take pride in our work.
We identify our audience and seek a deeper understanding of who they are, what they need and why.
Every pursuit for a smarter solution starts with our thirst for knowledge and understanding. We put our customers and stakeholders (whoever they may be) at the centre of everything we do. By applying our data and insights, we can fully understand the opportunity and become experts in the needs and desires of the people we seek to help.
When we apply curiosity and creativity to our unique insights, we can break new ground and radically improve the lives of those who need us. When we don’t know the answer, we continuously iterate, test and learn to find it. We know that occasionally, new ideas might fail. Then, we admit mistakes quickly and openly, learn and share what we’ve learnt with others.
We proactively contribute our skills, knowledge and energy to accelerate the achievement of shared ambitions.
Our diversity of products, people and perspectives make us stronger and smarter together. And we know that when we all pull in the same direction we get there faster. So we resolutely bridge silos and work across teams, all aligned in pursuit of the same ambitious vision. We seek input, show respect, listen to one another and give help readily. We celebrate our successes and win or lose together.
We earn trust by being responsible, reliable and accountable for everything we do, from start to finish.
We understand our individual responsibilities and own them; no matter how big or small the task, while the going is good and when it gets tough. Trust is something we all need to earn, every day. So we keep our promises, do the right thing, and manage expectations to show others that they can count on us.
We are enablers and problem solvers. Clear on what success looks like, we work with pace, pragmatism and positivity to keep things moving and to deliver results. When we encounter obstacles, we quickly get to the root cause and solve it. Even if we need to change direction, we draw meaning and insight from the journey so far.
We take pride in delivering quality and excellence. We move the dial and set the bar higher for others.
We aim to lead. We hold ourselves and each other accountable for delivering to the highest possible quality. We use our judgement – distinguishing between when excellence is required and when when good enough is good enough – but we always take pride in our work.
We identify our audience and seek a deeper understanding of who they are, what they need and why.
Every pursuit for a smarter solution starts with our thirst for knowledge and understanding. We put our customers and stakeholders (whoever they may be) at the centre of everything we do. By applying our data and insights, we can fully understand the opportunity and become experts in the needs and desires of the people we seek to help.
When we apply curiosity and creativity to our unique insights, we can break new ground and radically improve the lives of those who need us. When we don’t know the answer, we continuously iterate, test and learn to find it. We know that occasionally, new ideas might fail. Then, we admit mistakes quickly and openly, learn and share what we’ve learnt with others.
We proactively contribute our skills, knowledge and energy to accelerate the achievement of shared ambitions.
Our diversity of products, people and perspectives make us stronger and smarter together. And we know that when we all pull in the same direction we get there faster. So we resolutely bridge silos and work across teams, all aligned in pursuit of the same ambitious vision. We seek input, show respect, listen to one another and give help readily. We celebrate our successes and win or lose together.
We earn trust by being responsible, reliable and accountable for everything we do, from start to finish.
We understand our individual responsibilities and own them; no matter how big or small the task, while the going is good and when it gets tough. Trust is something we all need to earn, every day. So we keep our promises, do the right thing, and manage expectations to show others that they can count on us.
We are enablers and problem solvers. Clear on what success looks like, we work with pace, pragmatism and positivity to keep things moving and to deliver results. When we encounter obstacles, we quickly get to the root cause and solve it. Even if we need to change direction, we draw meaning and insight from the journey so far.
We take pride in delivering quality and excellence. We move the dial and set the bar higher for others.
We aim to lead. We hold ourselves and each other accountable for delivering to the highest possible quality. We use our judgement – distinguishing between when excellence is required and when when good enough is good enough – but we always take pride in our work.
Our leadership team, many of whom are new to Zoopla, have decades of experience working for some of the world's most exciting businesses. Following the launch of our Zoopla Behaviours in 2019, they talk about our award-winning office, our unique culture and give an insight into how they started their careers. From cooking in a Chinese restaurant to chicken processing to digging ditches, it's safe to say the path to Zoopla has been a varied one!
What’s in it for you?
Perks
At Zoopla, we’ve designed a diverse and extensive set of employee benefits with every life stage and lifestyle in mind. We continually monitor, review and evolve our market-leading benefits in response to industry changes, benchmarking exercises and colleague feedback.
25 days annual leave + extra days for years of service
Moving day benefits (one day paid leave + £50 voucher)
Good deed day (one day paid leave for volunteering)
Gym access and discounted gym membership
Day off for your birthday
Season ticket loan
Discounts and cashback benefits (My Rewards)
Cycle to work scheme
Personal development and wellbeing fund
Tate membership
Referral scheme
Roll over annual holiday or buy up to 5 extra days
Interest-free loans
Critical illness and life insurance
Pension (matched contributions of up to 7.5% of base salary)
Employee Assistance Programme (EAP) – a confidential counselling and information service
Private medical insurance
Healthcare
Eye care
Dental care
Free breakfast and snacks
In-office gyms (or gym membership)
Games and chill out spaces
Summer Fridays (4pm finishes across the summer months)
Parties
Sports and social clubs
Zoopla employee choir
Office massage
Office manicures
Friday drinks
What’s in it for you?
Looking after our residents
Making sure we give our people everything they need to succeed is a constant priority for us at Zoopla.
Learning & Development
Our transformative learning culture is one of our defining features and something we hold very close to our hearts.
If you have a thirst for knowledge, a curious spirit and an eagerness to learn, we have plenty of opportunities for you. We’ve even been recognised on the government Register of Approved Training Providers (RoATP) for our standards.
Diversity & Inclusion
We're making constant assessments to ensure we provide fair and equal access for all.
We believe that all current and future employees should have fair and equal access to all opportunities within Zoopla, regardless of age, sexual orientation, gender, disability, race, nationality, ethnic origin, membership of trade union, religion or belief.
Corporate Social Responsibility
At Zoopla, we understand that we have a responsibility to make positive impacts on our environment, for charity and within our local communities.
As an innovative, forward thinking business we are always looking to be more efficient in ways that benefit the business and our planet, from reducing our carbon footprint through to improving our supply chain, down to lowering the team's plastic consumption.
Testimonials
Meet the residents
Our people sit at the very heart of the business and are a huge part of what makes Zoopla such an exciting place to work.
The people at Zoopla are the most collaborative bunch I’ve ever worked with.
You can easily get spoilt by how collaborative everyone at Zoopla naturally is, the default is often support and empathy from whoever you work with. There are always opportunities to do great work, help others and have fun in and out of your dedicated teams.
Heldiney Pereira
Senior Product Designer
Zoopla genuinely cares about its people and its customers.
Zoopla genuinely cares about its people and customers – we want to be the best to give them the best. You only need to look at our list of benefits to see that!
Natalie Allen
Head of Employee Engagement
Is this your dream home?
Apply now
If you think Zoopla is the place for you,
we'd love to hear from you.
